When we go anywhere new, try anything new, eat anywhere new, generally the first thing we do is read all the reviews before committing ourselves. And afterwards, even though hopefully we’ve been to a brilliant place, had a fantastic meal, experienced wonderful service, or hopefully all of these things at once, generally the most we will do is tell our friends and family – and that’s if we remember. 

These days a lot of people in the hair and beauty industry are self employed. Sending them a card or a text to thank them for what they’ve done for you is lovely, but taking a few minutes to write a public review sharing your experience is a very practical way to support your stylist, beautician or therapist – or indeed any business where you are a happy client/customer – and I promise you, they will be very grateful when you do.

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